Logs are a valuable resource when troubleshooting DDNS issues. In this guide we will show you how to find update logs from the DUC and output them to a text file.
The first step is to open the Windows DUC. Open the start menu with the Windows key and type DUC.
If you are not already logged in, use your No-IP account credentials to do so. If you created a DDNS Key for your host, use those credentials instead.
Click Tools on the menu bar at the top.
Highlight Logs, then select one of the options.
Graphical Client Log should include your DDNS update logs for your host.
Background Service Log should include the actual actions being performed.
If you need to export the logs to a text file, click File within the Notepad window.
Click Save As
Name your log file, then click Save
You can now locate the log file within the folder that you specified prior.
If you need additional assistance, contact our support team.